In addition to your email address, you need to verify your identity. The easiest way is to authenticate with BankID. The second way is to authenticate with Idenfy. Then you simply fill out a KYC (Know Your Customer) questionnaire that helps us understand your profile and investment intentions.
Setting up and verifying your account only takes a few minutes.
There are no fees for account management and administration. Trading fees range from 0.07% to 0.35%, depending on the type and volume of the transaction. Quick Trade is settled without fees. However, it is subject to the respective exchange rate, which includes the spread. More information on fees can be found on our website.
Manual verification of deposits and withdrawals is carried out daily (except at weekends). The speed of withdrawals then depends on ThePay and GoPay services; between the same banks within minutes, between other banks within hours. SEPA payments can take up to 2 working days depending on the bank.
Security has always been and always will be our number one priority. In the event of a hacker attack on our servers (which has never happened and is highly unlikely, thanks to our level of security), only 2% of all assets are at risk. The remaining 98% is stored in our closely guarded offline wallets.
Yes, you can buy as much or as little of the cryptocurrency as you like. (For example, our minimum limit for BTC is 50 CZK (€2), and you will admit that this is really not much). In fact, like traditional currencies, each cryptocurrency is divided into smaller units. Bitcoin, for example, can be divided into millibitcoins, microbitcoins and satoshi. The latter is the smallest unit of bitcoin and is equal to its hundred millionth.
The speed of the transaction varies depending on the blockchain network and also depends on the fee chosen. Accordingly, transactions are divided into those with high priority, which are processed and approved within 30 minutes, and those with low priority, which can take up to 2 hours. You will see our time estimate for each transaction.
You can deposit both cryptocurrencies and classic money in the Coinmate account. Classic money can be transferred from a bank account in CZK or EUR at any bank in the SEPA area.
Cryptocurrencies can change our world more than the internet did. But we're still at the beginning. Compared to the internet, we're somewhere in the 1990s. But who wouldn't want to buy shares in companies like Google or Amazon when they were still in their infancy and cost only a fraction of what they cost today?
In the upper right corner of this page you will find the button to register. Then you just need to enter your country, email address and choose a password. In the last step, you authenticate yourself with either BankID or Idenfy.
Verification is done either through BankID, which is instant, or through the iDenfy app, which takes a few minutes. In the iDenfy app, upload your ID cards to the app as instructed.
Two-factor authentication is certainly the best way to secure your account. You can do this either with an app like Google Authenticator (recommended) or with authentication emails.
After logging into your account, select the currency pair you want in the top right corner. For example, if you have deposited euros into your account and want to buy bitcoin, select the BTC/EUR pair. Then choose how you want to make the trade, either via the Trading function (for advanced users) or via the Quick Buy function (easier for beginners).
