Transaction Fees
Quick Buy and Sell fees
For Quick Buy and Sell, we do not charge a separate transaction fee. The costs are included in the final exchange rate in the form of a spread.
The spread is determined at the moment the order is placed based on the current market price and market conditions, in particular market depth / liquidity, volatility, and transaction volume. It also includes settlement costs (including fees charged by payment institutions) and our margin.
We always display and fix the final exchange rate before you confirm the transaction, for the duration of the operation.
If you do not need a simplified interface and a fixed exchange rate, you may use Advanced Trading, which offers more favourable fees.
Recurring Buy fees
With Recurring Buy, you purchase at the same exchange rate as if you had made a "Quick Buy" at the moment we receive your payment. The final price therefore includes the spread - the market depth coverage costs, exchange rate risk, transfer fees to payment institutions and also our margin.
Advanced Trading fees
Cumulative across all trading pairs.
| 30 day trading volume | Taker | Maker |
|---|---|---|
| < 10,000 EUR | 0.60% | 0.40% |
| < 100,000 EUR | 0.30% | 0.20% |
| < 250,000 EUR | 0.23% | 0.12% |
| < 500,000 EUR | 0.21% | 0.09% |
| < 1,000,000 EUR | 0.18% | 0.05% |
| < 3,000,000 EUR | 0.15% | 0.03% |
| < 15,000,000 EUR | 0.12% | 0.02% |
| >= 15,000,000 EUR | 0.10% | -0.04% |
No referral commission is paid out on this fee.
Please note that individual commissions must be greater than 0.01 EUR or equivalent to be paid out
Maker vs. Taker
Orders supplying liquidity to the market ("maker") get a more favorable fee than orders taking liquidity from the market ("taker").
The advanced trading fee system is divided into the above tiers, which are determined by the user's cumulative trading volume over 30 days. With each tier reached, the market maker and market taker fees decrease.
How is 30 day value calculated
User fee volume is updated once an hour. It is calculated from trades made in the last 30 days across all trading pairs. Each trade is converted to Euros based on the last Euro price of the traded cryptocurrency at the moment of the trade.
Other fees
| Fee type | Fee amount |
|---|---|
| Compliance fee* | 1% of the value of the transaction or Service |
| Administrative fee** | 20EUR/500CZK |
* A compliance fee may be charged if you are a politically exposed person, or an entity about which adverse information is available in the media, or an entity that has triggered an investigation by banks or financial institutions.
** An administrative fee will be charged:
- if you wish to withdraw a cryptocurrency that is not available through Advanced Trading; or
- if you have made a deposit via SEPA payment, bank transfer, or cryptocurrency transfer, and we subsequently return the deposited funds to you for any of the following reasons:
- you deposited funds from a third-party account; or
- the payment did not contain the required details; or
- you exceeded your daily or monthly deposit limit and wish the funds to be returned; or
- you made a deposit through an incompatible blockchain network; or
- you made a deposit in an unsupported cryptocurrency.
Deposit & withdrawal
| Deposit fee | Withdrawal fee | ||
|---|---|---|---|
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![[object Object]](/assets/crypto/color/btc.svg){kind=icon} | Deposit | Withdrawal | |
| Deposit | Withdrawal | |
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*** The withdrawal fee is dynamic and its amount is derived from the current network fees and the required settlement speed
